Client Impact and Satisfaction Survey

Statement of Confidentiality
We strongly respect the privacy of our clients. The information collected through this survey will be kept strictly confidential. Answers to the questions on this survey will be used in aggregate form only to measure the impact of our services.

 

Contact Information
Name 
Title 
Company 
Address
City 
State 
Zip
Telephone 
Fax
Email
Impact of Services Received
1. Were the services provided to you by the Massachusetts Export Center beneficial?  Yes  No
2. How would you rate the services of the Massachusetts Export Center?
   Did not meet expectations         Met expectations          Exceeded expectations
3. Did the services of the Export Center facilitate or help you to complete any export transactions?
   Yes No
   If yes, what is the dollar volume of exports that resulted (approximately)?
4. Do you anticipate future export sales or transactions for which the Export Center’s assistance has helped?
   Yes No
    If yes, what is the expected dollar volume of exports (approximately)?

5. Please describe any other outcome resulting from assistance provided by the Massachusetts Export Center.

  

About Your Company
6. Please provide the following figures for your company:
Total Annual Sales: 2001   2002   2003 (anticipated)
Total Export Sales:  2001 2002 2003 (anticipated)
# Employees: 2001 2002   2003 (anticipated)
Feedback
7. Do you have any specific comments on the services provided to you by the Export Center?

  

8. Is there anything else that the Export Center can do to help with your export business?